OUR COMMITMENT TO YOU

Dear loyal clients and customers,

Our #1 priority is to always keep our customers, our employees and all our families safe. Since California Governor Gavin Newsom’s statewide shelter-in-place order, we have implemented more safety and cleanliness action items to our standards to maintain operations while we lead the charge to help “flatten the curve” in our areas.
To err on the side of caution, we have increased our health and safety routines to ensure a healthy work environment.  In order to do this and continue our standards of quality and customer satisfaction, we have implemented some of the following:
  • Daily and weekly office and vehicle cleaning and sanitizing.
  • Maintaining a minimum six foot social distance from coworkers and customers.
  • Regulating path of travel within the office and warehouse to limit person to person contact.
  • Limiting personal contact such as handshakes and fist bumps.
  • Having employees work remotely at home as much as possible.
  • Rescheduling all customer conference meetings from in-person to video and phone.
  • Wearing PPE when possible including masks, eyewear and gloves.
  • Ongoing training for team members as the environment continues to change to stay current with proper health guidelines.
All service technicians are taking precautionary steps such as:
  • Ensuring that themselves and customers haven’t shown COVID symptoms for the prior 14 days before entering a dwelling.
  • Hand washing and sanitizing before, during and after each customer visit.
  • Wearing a mask during all visits.
  • Frequent cleaning and disinfecting of vehicles and tools throughout the day.
  • Video calls if possible available to minimize social contact.
We will continue to do everything in our power to keep you, your family, and our workers and technicians safe as we serve you. Our team is staying current on government guidelines; including from the CDC. More information can be found on their website at www.cdc.gov. Thank you for trusting us during these uncertain times.

God Bless,
The Plumbing Concepts Family

A COMPANY YOU CAN TRUST

Plumbing Concepts, Inc. © 2020. All rights reserved.

Plumbing Concepts, Inc. © 2020. All rights reserved.

COVID-19 Update:
Having been deemed an “essential service” by the state of California, we maintain the promise to be available for you during these trying times.
We have increased our hygiene and safety protocols to help protect you and our employees. Read for more information…